Chapter 136: Sorry, We Have No Responsibility!
Regarding the claim made by the man in front of him that his car had only been bumped in the front, Zhou Yi felt something was not right.
He was not a professional mechanic, so he could not tell at a glance whether there were problems with the car.
He only felt that if it were truly just a "minor issue" as the person in front of him said, then it made no sense for it to still not be repaired after being in the S Shop for so long.
And now, as far as his eyes could see, the front part of the car had not been repaired, and that fender or whatever it was still looked broken.
Moreover, if one looked closely, one would discover that this front part was more serious than he had imagined; it looked as if it had been rammed directly into a wall.
"What is going on? I remember my car has been sent here for at least ten days or so, have you not been repairing it the whole time?"
"Also, who was it that drove my car out and crashed it!"
For situations where problems were prone to occur, Zhou Mouren had always had good habits, such as a Recording Pen, such as a Camera.
He wanted to know who that so-called test driver was, and exactly what kind of state the car was in after being driven out and crashed.
However, the man in front of him, who was another manager surnamed Ren, said upon hearing this: "Ah, Mr. Zhou, this..."
"The Apprentice who drove it out has already resigned; he didn't come to work the very next day."
"Resigned? Didn't come to work? No, he drove my car out and got into an accident, and he can just leave whenever he wants? Can't you contact him?" Zhou Yi was a bit speechless.
"Mr. Zhou, that Apprentice hadn't been at our shop for long, so no contract was signed..."
Heh, is this also the legendary temporary worker?
"Fine, let's not talk about the Apprentice for now; you just tell me, what exactly is the situation with my car!" Zhou Yi said, staring at Manager Ren opposite him.
"Mr. Zhou, Mr. Zhou, don't be anxious. Listen to me, it's actually like this: some parts need to be ordered from out of town, so it takes time."
"It was actually repaired two days ago and we were just planning to notify you, but it happened to be driven out by that Apprentice that night."
"But please rest assured, this isn't a major accident, just a minor bump. It wouldn't be worth it for you to file an insurance claim; you can have it repaired here, and we can give you a discount."
"After all, this matter has nothing to do with our shop."
Manager Ren spoke very sincerely.
As a result, Zhou Yi was directly stunned: "Wait, Manager Ren, let's not talk about other things first. You tell me about that statement you just made: this matter has nothing to do with you?"
"No, my car came to your shop for repairs, then your Employee drove my car out privately and got into an accident, and now you are telling me this matter has nothing to do with you?"
"And then you giving me a discount on the repair is like doing charity?"
This really wasn't him, Zhou Yi, looking for trouble, but rather this Manager Ren was speaking a bit too excessively.
That was your Employee who drove it out privately, yet now you open your mouth and say it has nothing to do with us.
Manager Ren said: "Mr. Zhou, this really has nothing to do with us. It was all that Apprentice who drove it out himself, right? Truth be told, even if we didn't give you a discount, it wouldn't have anything to do with us."
"It's just that considering it happened in our shop after all, and the problem isn't big, we thought about helping you fix it, yet now you are accusing us!"
Zhou Yi could hardly hold it together; where did these twisted arguments come from?
"Manager Ren, that person is your Employee, right?"
"Yes, but he is..."
"If he is, then that's it. You are a formal Four S Store here, right?"
"Since it is a formal store and the Employee is also your Employee, you had poor management and the Employee drove it out, and you are telling me you have no responsibility?" Zhou Yi shouted directly.
"Mr. Zhou, don't yell. Let's talk properly. This... indeed, we might have a little bit of management responsibility, but, but we are truly wronged here too..."
"So we are already giving you a discount; this should be enough, right?"
"What do you mean by that? What do you mean 'this should be enough'? It's as if you giving me a discount is a loss for you, right? Isn't this responsibility yours?" Zhou Yi retorted.
"Mr. Zhou, you are being a bit unreasonable now. I already said we are wronged in this matter too. He drove the car out and had an accident; you should go find him for compensation!"
"You also said we have a certain amount of management responsibility, so we thought about giving you a discount. What else do you want? Are you planning to ask for money?"
Manager Ren's face also looked a bit unhappy as he spoke.
"Enough!" Zhou Yi waved his hand: "I don't want to argue right now. Let's first talk about whether the accident to this car is serious or not."
This was also the question Zhou Yi had been considering.
If it were really as they said, just a minor bump in the front, then it made no sense for it to not be repaired after so long.
Zhou Yi looked at the Monitoring Camera above and suddenly said: "Manager Ren, although it was driven out and the accident happened, when you drove it back, there must be a Monitoring Record!"
"According to your story, it's only been a few days, so the Monitoring Record must still exist. I need to see the Monitoring Record first to see exactly how my car was crashed, and then we can discuss other matters, how about that?"
Whether the car was driven back or towed back, it had to enter this place, and Zhou Yi had just taken a look; there were quite a few cameras around here.
Then, at the very least, through the Monitoring Record, he could know what exactly happened to his car and whether it was serious.
"Look at the monitoring? Fine, Mr. Zhou, you wait a moment, I'll make a call and ask!"
Manager Ren said this, then immediately took out his phone and started making a call.
"Hello, yes, the Monitoring Record from three days ago, the customer wants to see it. Oh, it's broken, is it? Oh, right, I remember now. Okay, nothing else, I'll tell the customer."
Hanging up the phone, Manager Ren's face was full of apologies as he said: "Mr. Zhou, I am truly sorry, our monitoring has been under maintenance these past few days, so there is no record."
"I knew about this before, but I've been busy lately and forgot."
Zhou Yi smiled upon hearing this and said: "Manager Ren, your monitoring broke at a very convenient time."
It turns out it's also Schrödinger's monitoring; you don't know when it breaks, but whenever you need to see it, it is definitely broken!
Manager Ren heard Zhou Yi's implication, and the expression on his face was no longer pleasant: "It really isn't what you think, Mr. Zhou. We are a formal Four S Store with strict management; it's just that the monitoring is really under repair recently."
"Whether you believe it or not, that is the fact."
This tone made Zhou Yi feel a bit speechless, as if him asking questions here was him looking for trouble.
"Manager Ren, since you are a formal store with strict management, then why was my car able to be driven out by an Apprentice?"
"Regarding this matter, we are indeed very sorry."
Another apology. Although his face didn't look good, this apology was very practiced, repeating over and over: we are indeed very sorry.
However, from beginning to end, he never said a single key word.
In any case, it was just: your car is like this, we can consider giving you a discount; as for other things, there are no other things.
"So let's summarize now, Manager Ren, your meaning is that you are only considering a discount, right?" Zhou Yi asked in return.
"Mr. Zhou, please do not speak with such emotion. Alright, we can guarantee that we will use the best materials to repair it for you, all of which will be original factory parts."
"We have already done very well in this regard, Mr. Zhou, you can go and ask around."
"No one wants this kind of thing to happen, but yelling at us won't solve the problem. We can give you a thirty percent discount, that's it."
"As for compensation, I'm sorry Mr. Zhou, our shop does not have any relevant regulations for that, and even the discount was something I fought hard to get."
"According to the regulations, you need to find that Apprentice yourself to ask for compensation."
Zhou Yi was so angry he laughed at these words; in any case, no matter how they talked, the S Shop had absolutely no responsibility.
We are only doing this out of some considerations; if you repair the car here with us, we can give you a discount.
"But Manager Ren, I remember that in this situation, since the other party is your Employee, according to legal regulations, you are required to be responsible, and then you can hold that Apprentice accountable!" Zhou Yi said again.
He was no longer a novice now and knew a little bit about some legal matters. At the very least, in this situation, letting him hold the other party's Employee accountable himself made no sense at all!
Impatience already appeared on Manager Ren's face as he said: "How many times do you want me to say it? I've already told you, this is the Company's regulation!"
"The regulation is just like this. If you want to say anything else, go talk to someone else. Anyway, our Company has regulated it this way."
After Manager Ren finished speaking, he had already taken out his phone and started playing with it; that was just how it was.
Before, he had been told by some inexplicable nitpicker on the internet that he should donate his money, and then he was told by some inexplicable guy that he was involved in Money Laundering.
Well, now he came to the S Shop, his car was crashed, and when he asked about compensation, he was told he was looking for trouble!
Zhou Yi now calmly took out his Sports Camera, looked at Manager Ren opposite him, and said: "Manager Ren, now, you can say what you just said all over again."
"Say that the customer's car was driven out by you without permission, and then your shop has no responsibility. I really want to know, is the law bigger, or is your Company's regulation bigger!"
"What's wrong? You want to film this to extort people on the internet again? Go ahead and film, film whatever you want!"
Manager Ren sat directly on the stool next to him, not saying a word, just playing with his phone there.
Zhou Yi's camera lens was very high-end, so he saw directly that the other party seemed to be Baidu-ing something...
"So Manager Ren, you also don't dare to say to the camera that this matter has nothing to do with your Company, right."
After a pause, Zhou Yi said.
Manager Ren raised his head: "I just said it, it has nothing to do with our Company. Do you understand the law? This is his personal behavior and has nothing to do with our Company, understand?"
"The law is stipulated this way, and our Company's regulations are not higher than the law."
Ah, this... this sudden appearance of being very knowledgeable about the law made Zhou Yi associate it with the situation where the other party was Baidu-ing on his phone earlier.
No way, there's such a shameless tactic?
"Fine, if you say it like that, then I understand."
Zhou Yi turned and walked to the side, pondering who to call to ask.
His own feeling was that perhaps the accident with the car was a bit serious, which is why the other party kept refusing to talk about it.
After all, for a perfectly good new car, having a major accident and having a slight bump are two completely different concepts.
But he didn't know anyone who understood cars. How does that saying go? You only regret having too few friends when you need them.
After entering society, one really needs to have more friends in all walks of life.
Just right, Zhou Yi still intended to call Fang Dazhuang to "ask about the situation."
"Hello, Fang Dazhuang, I have something, looking to ask you about the situation... I'll pay, I'll pay for the consultation, alright!"
Damn, Fang's temper was a bit explosive now; he just mentioned asking about the situation, and he almost hung up directly.
"Speak, what is it?"
"It's this kind of thing, my car... oh right, it's that the car was stolen and driven out by an Employee of the S Shop and ended up crashing."
"Now they only say that I either go through my own insurance, or pay for the repairs at their shop myself, and they can only give me a discount."
"And they won't even let me see the Monitoring regarding the car's accident..."
He almost habitually wanted to ramble again, but fortunately, he remembered this was a paid consultation.
"Oh, this matter, this isn't too difficult. You definitely don't need to consider insurance; the Insurance Company might not even pay for this. However, you are also right, finding their shop for this is definitely correct..."
"And your car... I don't understand cars either. How about this, I'll find a friend, you contact him and let him help you take a look."
Fang Dazhuang was still reliable. Of course, after finishing, he also smiled and told Zhou Yi that this matter didn't count as a consultation, it was really just asking, so he wouldn't charge.
In the office, Fang Dazhuang soon hung up the phone and sent the phone number of his friend who dealt in used cars to Zhou Yi.
Just as he was preparing to continue working, the door was knocked a few times, and then Zhou Xinran walked in.
"Teacher Fang, you're not busy, right? I have a few questions here I'd like to ask you." Zhou Cainiao said very cautiously.
"Ah, go ahead!"
After all, he was her master now.
"Teacher Fang, it's like this, I want to ask, regarding the evidence in a Criminal Private Prosecution Case..."
Zhou Cainiao asked very carefully, and Fang Dazhuang also gave an answer very quickly.
"Wait, you took on a Criminal Private Prosecution Case? What kind of case is it, whose is it? This kind of case is rare."
Fang Dazhuang smiled: "When I was in Modu before, I only occasionally took on a few such cases. You have good luck."
Zhou Xinran hesitated for a moment: "It's... it's Zhou Yi's."
"Oh, Zhou Yi's? Wait, Zhou Yi's? He actually found you?"
Looking at Fang Dazhuang's head, which already showed signs of balding, Zhou Xinran was suddenly at a loss; why was Teacher Fang's reaction so big!
Zhou Yi hung up the phone and called Fang Dazhuang's friend. After exchanging a few pleasantries, he learned that the other party was originally a car mechanic and later switched to the used car business.
He then explained his situation.
This person was clearly an expert at a glance, and upon hearing this, he smiled: "I reckon this matter of yours is that they intend to swap out some parts for you."
Ah? Now it was Zhou Yi's turn to be at a loss.
"Swap out parts?"
"Yes, that's right, replacing parts. You just said it yourself, your car is a new car, driven for only two months or so, with very low mileage, and you haven't even done the First Maintenance yet, so the parts on the car are all brand new."
"So when they saw this situation, they wanted to swap them out."
The first update of the triple update, thanks to Yekaterina, Book Friend 2021, Pang Nv, Chen Yu, Shiyue, Yushang, Yun Bi Riyue Guang, Wo Te Xiang Yao Ge Methcathinone, Book Friend 2018, Deng Xian Bielie, shier, and Wu Yun for their tips, thank you.
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