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Chapter 139: Fine, Let's See Each Other in Court!

~17 min read 3,311 words

Walking out of the Police Station, this time Zhou Yi can swear, it was purely an accident!

He had originally just intended to drive his car back safely, but he didn't expect there to be more part-swapping and his car getting hit.

In short, Zhou Yi now feels that ever since he got the system, it's as if a halo of bad luck has appeared on him; wherever he goes, problems arise!

And it's not just that problems arise; even many of the people he encounters are bizarre.

It feels like there is some force in the dark manipulating everything, making these people he meets unable to speak properly...

The outcome for that Manager Ren is hard to say right now, but based on the situation Zhou Yi has gathered, it should be enough to constitute Theft.

The notifications from the Police Station were all very polite; they took statements one by one, kept all the various video evidence as well as the inspection reports issued by those staff members, and then told Zhou Yi he could leave.

As for the specific handling results, such as what to do about his two parts, it will take a few days.

That is for the best; that chair inside the interrogation room is best left unsat upon for the rest of one's life.

As for other charges, let's forget about those; things like Murder are just a bit ridiculous.

This is a society ruled by law; everything must be based on the law.

It's just... he came to this S Shop and ended up getting their After-sales Manager taken in; no matter how you think about it, it's a bit abnormal.

Could it be that he and these people are naturally at odds?

Otherwise, with just this little matter, if you had just spoken properly and laid it out properly, it really wouldn't have had to come to this.

Why are there always so many people in this world who keep clamoring for you to call the police, to go file a Lawsuit, and then when you actually call the police and actually go file a Lawsuit, they start to regret it and start begging you...

And it's like this every single time, repeating over and over, even if they know you have done so before.

Just like that Up Master who is already constantly saying they are involved in Money Laundering, they will never believe in bad luck.

Sure enough, the ancestors always said that misfortune comes from the mouth, and they were not wrong at all.

However, this does not hinder him from being able to make another video.

Taking out his phone, Zhou Yi called Manager Gu.

"Hello, Manager Gu, it's Zhou Yi." Zhou Mouren greeted him.

"Oh, Zhou Yi, what's wrong? Haven't you met Manager Ren yet?" On the other side of the phone, Manager Gu said with a chuckle.

"That shouldn't be, Manager Ren is very efficient; should I call and urge him again?"

Zhou Yi was silent for a moment.

Then he said: "Manager Gu, it turns out you haven't received the news yet; I have already met Manager Ren."

"Oh, you met him? Then Mr. Zhou, you can just find Manager Ren to resolve the issue; he is the dedicated After-sales Manager, and our Company also has fixed handling procedures." Manager Gu said again.

These words were, of course, just standard lines; you go find so-and-so, we have professional handling processes, don't ask, if you ask, it's Company policy.

"Manager Gu, you probably won't be able to see Manager Ren now; he has been taken away by the Police Station for investigation..."

Manager Gu still intended to use standard lines: "Oh, taken away for investigation, that's fine... What? Manager Ren was taken away by the Police Station?"

After chatting with Zhou Yi for a couple of sentences, Manager Gu hurriedly called the Company; how could a perfectly fine person just meet that Zhou Yi and end up inside?

Zhou Yi took a taxi back to the Four S Store; it was actually not early today, but going home meant being alone, so it was better to stay at the Four S Store.

Everyone here is a talent, and they speak so nicely.

In fact, at this time, the After-sales Director of the Four S Store had already received the news that one of his managers had been taken away.

"What's going on? Didn't I tell Renyi to handle that matter? Why is he arrested now? Changing parts?"

The Employee in front of the After-sales Director said a bit helplessly: "Yes, Director Zhang, it's about changing parts. A relative of Manager Ren came over two days ago, and it just so happened that Zhou Yi's car had an accident."

"Manager Ren thought that since it had to be repaired anyway, he just swapped two parts on that car, but he didn't expect that Zhou Yi would actually find out!"

The After-sales Director wanted to start cursing; what time was it to still be swapping parts, and he even got caught by the other party!

"He found out? How did he find out? There are so many parts on that car!"

The staff member roughly explained what had happened before, and the After-sales Director was stunned.

"So that Zhou Yi filmed all the parts of the car before repairing it, and then called a Third-party Testing Agency to inspect it? Is he sick or just dim-witted!"

The After-sales Director found it hard to understand what the other party was thinking!

The staff member shut up; they also felt this matter was absurd, but there was no other way.

"So now that accident... forget it, let Lao Gu come back and talk to him, it's troublesome."

"By the way, ask Renyi what is going on there, how are they going to deal with him? Swapping parts, isn't this just purely looking for trouble!"

In fact, before Zhou Yi even arrived at the S Shop, he had already received a phone call; Manager Gu was being extremely polite.

Asking where he was, Zhou Yi told the other party directly that he was on his way to the Four S Store, and Manager Gu indicated that he would wait for him at the store.

Zhou Yi asked if he hadn't gone on a business trip out of town; to this, Manager Gu indicated that he had returned temporarily.

He also said that Zhou Yi was their valued customer and that this matter needed to be resolved as soon as possible.

Well, no need to say anything else, resolve it as soon as possible then.

The system had indeed given the task, and perhaps because Manager Ren had already been taken away, the task progress was rising quickly.

But Zhou Yi didn't feel that it had to go a certain way; it was still that saying, a Lawsuit is only the last resort.

If one can reason, one certainly should reason.

If the other party showed great sincerity because of the Manager Ren incident, then he was not incapable of accepting it.

Not long after, Zhou Yi arrived at the store and met the very enthusiastic Manager Gu.

"Oh my, Mr. Zhou, I am truly sorry. Such a thing happening in the store is a problem with our management. Our Director Zhang also asked me to express his apologies to you on his behalf."

Regardless of anything else, these people in after-sales cannot be faulted in their speech.

Their apologies come right off the tongue, and they can apologize to you in various ways, but this is also normal.

What platforms are unwilling to do is a public apology, the kind that happens on the platform; if you let them do it privately, they are also very skilled at apologizing.

"Alright, Manager Gu, there's no need to say these things; let's talk about how to solve this problem!"

"No problem, Mr. Zhou. Regarding the parts of yours that were swapped, if you are in a hurry, we can provide them for free, and we guarantee they are original factory parts."

Zhou Yi waved his hand at these words and said, "That's easy to say. The Police Station has also promised to help contact that Manager Ren's relative, so I can get my parts swapped back then."

"What I want to know is, what are you going to do about the fact that you crashed my car? Let me state first: I absolutely cannot accept the solution Manager Ren told me about!"

"My car is a new car; it hasn't even had its First Maintenance yet, and it already had an accident like this. And now you're even asking me to pay for the repairs myself. Does that make any sense?"

Manager Gu maintained a very serious expression from start to finish, and upon hearing this, said:

"Yes, yes, Mr. Zhou, I can really understand your feelings. After all, it is true that your car is a new car."

"And it was driven out and crashed by an Apprentice in our shop, so really, I can truly understand your feelings."

"But... Mr. Zhou, the Company also has its difficulties, because this really doesn't have much to do with the Company."

Zhou Yi stood up immediately upon hearing this, ready to leave: "Manager Gu, if you continue to say it doesn't have much to do with the Company, then I don't think we can continue talking."

"My car had an accident in your shop, and then you keep saying it doesn't have much to do with your Company. Since that's the case, then let's not talk."

Honestly speaking, Zhou Mouren has seen this set of scripts plenty of times; the customer service on Taobao and Pinduoduo all say "Dear, we can really understand your feelings" at every turn.

But, understanding is one thing, and how things are handled is another, so it just makes people feel like these people are just trying to fool them.

Seeing that Zhou Yi was about to leave, Manager Gu hurriedly said: "Don't, Mr. Zhou, please wait a moment, you really don't need to be in such a rush."

"How about this, look, how about we go with the fifty-percent-off repair that Manager Ren mentioned to you before, and on top of that, we gift you three maintenance sessions, how does that sound?"

"This is what you call being sincere?" Zhou Yi said, a bit puzzled: "Going back and forth, you just want me to pay for the car repairs myself, right?"

"Of course not, Mr. Zhou. We can find that Apprentice from before and bring him back for you. After all, your car was crashed because he drove it, so you can seek compensation from him."

"As for us, we also want to solve the problem as quickly as possible and don't want to blow things out of proportion, so the Company currently has two solutions."

"The first is to file a claim with your insurance, and we will gift you three maintenance sessions; the second is what Manager Ren mentioned before: fifty percent off, plus three maintenance sessions. This is our suggestion."

"This is your suggestion? Manager Gu, then I will also tell you: first of all, it is impossible for me to use my insurance."

"And then, fifty percent off is also impossible. I don't need anything else; you restore it to its original state and provide corresponding compensation!"

The amount of compensation can be negotiated, but there must be compensation!

This is his new car. It is true that, currently, if you go to consult, in many cases the result you get is that you won't be compensated for the Depreciation Fee.

And if you really want a Depreciation Fee, you still need to go through very complicated procedures, such as finding a third-party agency to conduct an assessment: how much it sold for before the accident, and how much it sells for after the accident.

Then take the corresponding assessment report to file a Lawsuit.

Even so, many Courts do not support this, because an assessment is just an assessment and cannot truly indicate how much the car has depreciated.

And Zhou Yi's requirement is that the Depreciation Fee is one aspect, and another aspect is the compensation the S Shop should give!

They have management responsibility.

Hearing this, Manager Gu shook his head and said: "Mr. Zhou, this is impossible. The Company cannot directly perform the repairs for you now; this expense simply cannot pass the audit."

"Not to mention compensation; you have to seek compensation from the person who drove the car."

"Really, Mr. Zhou, please don't be angry with me. The Company is paying for this money, not me. Even if I save a lot of money, it won't end up in my hands, right?"

Manager Gu's words remained very sincere. He wanted to say something more, but discovered his phone was ringing.

Picking up the phone and answering, Manager Gu said a few words, then said: "Mr. Zhou, we have already found the Apprentice who left earlier. He will be here immediately, and you can talk to him yourself then."

Soon, a very young man was brought before Zhou Yi. He was truly very young, looking to be about eighteen or nineteen years old, and was standing in front of Zhou Yi feeling very awkward.

In fact, an Apprentice of this age is very normal.

Many Apprentices in S Shops, including repair shops, are this age.

Once they pass this age, after they learn the craft, they become masters themselves.

Zhou Yi took one glance and knew that this Apprentice definitely had no money.

It was just that what made Zhou Yi strange was that there was also an elderly man beside this young man, dressed very simply; one could tell at a glance that he worked at a construction site.

What's going on? Is this meant to...

Before Zhou Mouren could react, the elderly man opposite had already stepped forward and, very awkwardly, took a pack of cigarettes out of his pocket.

The cigarettes were good cigarettes, but it was obvious this was not something the man opposite could afford to smoke.

"Young man, my son crashed your car. This kid is too bold; I gave him a good lesson. Look, right now, I really don't have much money..."

The man was handing over the cigarettes while he spoke.

Zhou Yi hurriedly waved his hand and said: "Thank you, I don't smoke."

Then he looked at Manager Gu to the side.

"Manager Gu, what is the meaning of this?"

Manager Gu hurriedly said: "Mr. Zhou, I really don't mean anything by this. This is the Apprentice who crashed your car, and this is his father. After hearing about it, he insisted on coming over..."

"Mr. Zhou, look, their family is indeed in difficulty."

"No, I'm asking you why you had them come over?" Zhou Yi stood up again and stared at Manager Gu in front of him.

"Do I need to say it again, Manager Gu? My car was crashed at your Company; this matter should be the responsibility of your Company!"

"As for the rest of the matter, that is between you and this young man; it has nothing to do with me!"

"Manager Gu, I will ask you one last time now: my requirements are definitely not doable, right? If they are, then I will leave now, and we will resolve this through legal channels!"

Hearing this, Manager Gu hurriedly said: "Mr. Zhou, please don't be in such a rush. How about I go ask our leadership first?"

"Fine, that's okay, I'll wait for your answer!"

Asking the leadership, it's a daily operation of the S Shop, including when buying a car; for all kinds of bargaining, the salesperson will always say they are going to ask the leadership.

Then they turn back and give you an attitude of having tried their best to help you. As for whether they really asked or not, only heaven knows.

Manager Gu left, and only a father and son remained in front of Zhou Yi. Seeing that the father still intended to say something, Zhou Yi said: "Please don't speak for now; right now this is a problem between me and the S Shop."

"Your son made a mistake, so naturally there must be punishment, but this punishment is given by the S Shop, not by me, so, you have nothing to do with me."

It really has nothing to do with them; he doesn't need to look for anyone else here, he is looking directly at the S Shop. The problem with the car happened in your shop, so he is definitely looking for you.

And the S Shop can naturally, according to the agreement in the Labor Contract, seek compensation from this Apprentice, or deduct it from his wages.

The premise is that there is a Labor Contract, and the other party has not yet resigned.

Therefore, seeing that the father still intended to beg him, Zhou Yi broke these matters down and explained them clearly to the other party.

Taking someone else's car out without permission for the sake of Pretending to be Cool is definitely wrong, and there must be a penalty for being wrong.

It is not a matter of just spreading one's hands and saying, "I have no money."

Of course, if the other party truly has no money, there is nothing you can do; you just have to accept your bad luck.

But right now, Zhou Yi is directly facing the Four S Store.

Zhou Yi spoke very thoroughly, even telling the other party that if they hadn't truly resigned and if there was no Labor Contract, there would actually be many other ways.

That father stopped talking as well and sat there, beginning to ponder.

Soon, Manager Gu returned, looked at Zhou Yi, and said, "Mr. Zhou, I have already spoken with our General Manager Zhang, and General Manager Zhang said that the lowest repair cost is fifty percent off; this cannot be changed."

"However, we can gift you five maintenance sessions; five maintenance sessions are actually worth several thousand yuan, which is really not a small amount."

"For other matters, you can discuss them with them; the Company has indeed reached its limit, and if you still do not accept this, we can only express our regret."

Look at him, even at a time like this he is still so polite; it is truly moving.

"Fine, I understand. We shall see each other in Court."

Zhou Yi stood up and turned to leave without a hint of hesitation.

Manager Gu behind him did not try to keep him and went back to see General Manager Zhang again.

He felt that this person might really file a Lawsuit; after all, when he said he would find a Third-party Testing Agency earlier, he really did find one.

Regarding this, General Manager Zhang indicated that it was just "see you in Court," and the Company really hadn't seen many people file a Lawsuit yet.

Most people shout "I'm going to sue you" when their anger rises, but in reality, more people look for reporters than file a Lawsuit.

"Rest assured, he's just talking; fighting a lawsuit is very troublesome. If we were scared off by a single word from him in our after-sales work, then what are we doing!"

"Don't worry, at most he'll find a reporter; when the time comes, we'll just send some things over, negotiate well, and it will be fine."

Today is Monday, routine request for... forget it, I'm too busy. For the first three or four days of this week, I haven't had time to slack off and write; I wrote this chapter after getting home. Let me see if I can write another one.

(End of this chapter)

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