Chapter 172: Always Refusing to Shed Tears Until Seeing the Coffin! (Seeking Monthly Votes)
Biantong Express: Today, we received the "Administrative Penalty Decision" from the Jingzhou City Market Supervision Bureau. Regarding this penalty, we sincerely accept it, firmly obey it, and will resolutely rectify the situation!
We will strengthen operations in accordance with the law, further reinforce the construction of our compliance system, base ourselves on innovative development, and better fulfill our social responsibilities.
It is not just Biantong; the other two express delivery companies that were also reported gave the same response.
The attitudes were all very sincere: we firmly obey, and then we sincerely accept.
And then... everyone discovered that, damn it, they had responded, but it seemed like they hadn't responded at all.
In the videos, the core issue you all displayed is the problem of door-to-door delivery, yet you don't mention a single word about that?
However, the company really doesn't know how to bring it up now; the best method is to handle it coldly, sincerely accept the penalty, and if anyone wants door-to-door delivery in the near future, deliver it to them quickly.
It is best not to have any more of these public opinion incidents that hit the trending searches; this is a huge test for the company's public relations department.
Biantong Company naturally feels wronged; that kid on the other side doesn't play by the rules, right? He clearly should have followed the normal procedures to file a complaint with the Postal Bureau!
However, the two companies next door feel that they are the ones who are truly wronged; we were doing just fine and didn't do anything, yet we got caught in the crossfire.
Not only did we get saddled with a penalty, but now we are also trending on searches together, becoming famous for once.
Needless to say, the rest of those express delivery companies are laughing their heads off now.
They are truly useless, unable to handle even such a small matter, and ended up being blown up so big by the other party.
General Manager Fang wants to hold someone accountable, but how can he? There is no way to do it.
Most of the Customer Service Department is outsourced; in daily life, they are just message relays and punching bags.
Consumers all think that customer service is omnipotent, especially human customer service; they all feel that they can solve any problem.
But who knew that they are just message relays...
The key is that they themselves are crystal clear about this matter; what can they do? There is no way...
And there is one more point: that person called A Yi didn't just go to the Market Supervision Bureau to complain; he also went to the Postal Bureau to complain.
Really, if you let General Manager Fang say it, he has never seen such a shameless person!
He found one "daddy" to complain to, and then he added another "daddy" for us.
At this point, Zhou Yi actually guessed wrong.
He thought the express delivery company would add him to a blacklist and refuse to provide service, but he didn't expect the video to blow up to this extent.
At this point, it is no longer a matter of whether the express delivery company adds him to a blacklist or not; it is that you have to treat him like an honored guest!
Otherwise, he could turn around and post another video, saying that he was blacklisted by the express delivery company after filing his report.
By then, one wouldn't even dare to imagine what level the public opinion would reach...
So, on the surface, your express delivery company says you firmly obey, but then you turn around and launch a Retaliatory Attack?
What does that mean? You are not convinced, are you? If you are not convinced, do you need to be "trained" some more?
At that time, there would definitely be no good fruit to eat.
Consequently, General Manager Fang made a phone call: "You guys in Jingzhou caused this trouble yourselves, so solve it yourselves; tell that person called A Yi to stop talking."
If possible, it would be even better if he deleted the video.
The internet has a memory, but the internet also has no memory; this statement is actually not contradictory at all.
Some tainted celebrities want to make a comeback, but they are often roasted so badly that even their parents wouldn't recognize them.
Yet, for some matters that are very important to the parties involved, they spend all their painstaking efforts to prove their innocence, but look at how many people actually pay attention.
Zhou Yi knows a big-shot web novelist; he even read that person's novels back in the day.
That person was miserable when he was being attacked back then; later, he went through a series of Self-Proving Innocence, but in the end, look at how much popularity it actually had.
Look at how many of the people who attacked him back then would pay attention to this matter.
Thus, Manager Li logically received this task, and then he felt the pressure was immense.
After this incident happened, he did indeed watch the videos of that Up Master called A Yi.
Really, before watching the other videos, he felt that the other party's behavior toward the express delivery company was already absurd to the extreme.
As it turned out, after watching those videos, he realized that this guy is just a honey badger; he really doesn't let go once he bites onto something.
He could even do something like turning around and topping up one million; it feels like doing this now is also normal.
Since he watched the videos, Manager Li certainly knows that A Yi's attitude has always been: if you don't speak properly, I will take measures to make you speak properly!
And he uses entirely legal means...
What to do? Manager Li can sit in this position, so he naturally has some tricks up his sleeve; no need to think, he definitely has to make the delivery person and the station come forward.
This matter was caused by them, so they must go and apologize properly; every debt has its debtor, right? Why should I be the one to go and get scolded?
Moreover, this matter is no longer just his company's business now; General Manager Fang above also said to let him contact the other two companies to work together.
So, after being mocked with sarcasm, the three parties finally decided to join forces and make the stations below go and apologize!
The delivery person goes without saying; that is an Employee belonging to their delivery point below, but the station is different.
They are from the noble Baba system, but now that three express delivery companies are looking for him together, just ask him if he will apologize or not.
Thus, one hour later, the station owner received a call.
"Hello, oh, Manager Li, is there something you need from me?"
The station owner smiled at the phone.
A branch Manager of Biantong; one must speak carefully to him.
"There's a small matter. You're at the shop, right? Okay, I'll tell you first: you had a conflict with an owner named Zhou Yi in the nearby Yuefu Residential Quarter before, right?"
The station owner nodded and said: "Yes, but that guy is too much of a troublemaker; he insisted on having things delivered to his door for no reason, and then he made all sorts of complaints."
"He even complained to the National Post Bureau; Manager Li, you know about this?"
There's no need for that, right? Although a complaint to the Postal Bureau is troublesome, usually it's the regional manager who comes forward.
Like Manager Li, although he is called a Manager, in reality, he manages everything for Biantong Express in the entire Handong Province.
Calling him General Manager Li wouldn't be an exaggeration!
Such a person, calling him just because of a complaint?
Although strange, the station owner still explained everything; there was nothing that couldn't be said, as these were all tacitly understood things.
"Stop talking, you get ready, then apologize properly to that Mr. Zhou, your attitude must be better, strive to make him satisfied."
"What? Manager, this, this has what to do with me, and, and isn't it just a fine, just pay the fine, you don't know how troublesome that person is..." the station owner shouted.
"It's fine, you don't have to apologize if you don't want to, but if you don't, the Company won't cooperate with you in the future, though you can look at the trending searches first."
After speaking, Manager hung up the phone; the courier was their own, and had already been notified.
The station owner looked dazed; how did things turn sour just like that?
But there was only his station in the vicinity, if not left here, where else to put it, did they really intend to have it delivered to the door?
Also, what did looking at the trending searches mean? He didn't like playing with his phone usually.
While in doubt, the phone rang again immediately.
After about ten minutes, the station owner hung up the phone, his face having turned iron-blue.
Three courier companies called one after another, with only one demand: go and apologize to that Zhou Yi, and be sincere.
And if he didn't apologize, then they would cooperate with someone else in the future.
Having lost the three courier companies, his station simply couldn't continue to operate.
These were all franchises, and everyone understood what a franchise meant; if you go bankrupt, then just replace you with someone else.
Who could have imagined that Zhou Yi would cause such a big stir just because of such a small matter!
At this moment, the station owner's mood was the same as General Manager Fang's.
Why did he do this? Wasn't it just not delivering to the door? Just for this little thing, you made it like this!
Of course, he had selectively ignored the fact that he had continued to threaten others when facing complaints before.
Anyway, everyone else was fine, why was he the only one with so many issues!
But complaining is complaining, he now had no other choice; either apologize properly and strive for the other party's forgiveness.
Or, just wait to close down.
Between making money and face, he chose making money... that shouldn't be shameful, right?
Then, while at home with his parents preparing what to eat for dinner, Zhou Yi received a call from the station owner.
It was truly, truly sincere, extremely sincere, wanting to apologize to him, and also indicating that he could send a very large red envelope.
To this, Zhou Yi decisively refused; who knew if you were trying to sue me for Extortion.
Anyway, ever since following Fang Dazhuang and hearing many relevant cases from him, he really declined with thanks any money generated from being pedantic.
He didn't want it; if he did want it, it would have to be confirmed as compensation, and he would donate it if he could, or something similar to Xu Yufeng.
Anyway, he definitely wouldn't accept it!
These days, one must be careful about everything.
The station owner was anxious; if you don't want money, what do you want? A person?
But if I invite you out to eat, you won't come out, why is this so hard to handle!
"No, Mr. Zhou, that matter was really my fault, I shouldn't have said that, but Mr. Zhou, you have to give me a word."
"I've been talking for so long, I've already apologized to you!"
Zhou Yi finally spoke: "Don't, you weren't like this when you threatened me back then, now you come with 'I've already apologized', what does that mean? Does it mean I must accept it just because you apologized!"
"Are you going to threaten me again if I don't accept the apology?"
Once these words came out, the station owner immediately sobered up.
He was apologizing now, not doing anything else.
"Really, Mr. Zhou, I am sincerely apologizing, of course I won't threaten you again, look at this matter..."
"Alright, what exactly do you want me to accept? Fine, I accept it, so what?"
This person had been talking for a long time, but only said he wanted to apologize; this wasn't Liu Xu's parents, who wanted a Letter of Forgiveness.
Ah right, the station owner realized, what was I trying to say?
Manager didn't tell me either, just said to make the other party satisfied, and now it seems he is satisfied.
"I actually don't know too well either, but the courier company's manager should call you..."
Zhou Yi replied that he knew, then hung up the phone; are you here to apologize or to be funny?
As for the courier company, he had already guessed it; public relations, telling him not to talk nonsense anymore.
Sure enough, not long after, a call came from someone claiming to be Manager.
And after saying a few words, they began to explain their difficulties.
"Really, Mr. Zhou, the current unit price is too low, we really want to achieve delivery to the door, but it's hard, really hard."
"Manager, the low unit price is your problem, it has nothing to do with me, I know what you want to say by calling."
"I won't talk nonsense about things that didn't happen, but for some things, I will definitely speak up!"
What is the most annoying thing in the world? When I talk to you about morality, you talk to me about the law; when I talk to you about the law, you chat with me about morality.
Anyway, one way or another, they are always the ones in the right.
Look, even now they are still complaining.
Manager was still saying nice things, constantly persuading, however, Zhou Yi couldn't listen to any of it.
"Alright Manager, stop talking, the root of this matter is with you, not me, I have something else to do, let's leave it at that."
Hanging up the phone, he wouldn't say much more; cursing or anything was even more unnecessary.
This Manager on the other end was also just kicked out to do the work, and they couldn't decide anything either.
In a short while, the courier, the station owner, and the manager of the Handong branch of the courier company—or rather, the managers of three companies—all called to apologize.
But, they weren't like this before; he really liked that unruly appearance of theirs.
These people, they never shed tears until they see the coffin.
Before, when they didn't deliver to the door, I complained for so long without any movement, and they took it for granted.
But now that I've made such a big scene, the apology has arrived.
However, there is a saying that goes well: the you of the past ignored me, but the me of today is someone you cannot afford to climb!
But this kind of reaction is worth a short video.
Editing the call recording, and then the video content will still be a Stick Figure Animation, that will have to wait until tomorrow.
However, if you ask him if it feels good, then of course it feels quite good...
"A Yi, come eat, what's wrong, making phone calls all night, do you have a partner!"
Zhou Yi's mother shouted from the living room.
"No Mom, I just... I just did a good deed, and I'm happy in my heart."
That's right, it really was a good deed; at the very least, for a period of time starting now, for deliveries here in Jingzhou City, if customers request door-to-door delivery, they shouldn't dare not to deliver...
Perhaps some people will know it's because of that "A Yi" on the internet, and perhaps some people won't know at all.
They will just think that the delivery Company's service has suddenly improved.
That doesn't matter; just like the Property Management matter before, when the Manager asked him if it was worth it, Zhou Mouren's answer was, what is worth it or not, I am serious because I want to be serious, not for anything else.
And this time, his answer is still the same, as always!
It's just that after doing a good deed, one will still be very happy; this is my own mood.
"Alright, come eat, look at you, acting all capable and doing good deeds."
Today's moonlight is exceptionally charming.
Of course, after finishing his meal, Zhou Yi returned to his bedroom because he noticed that on his System Panel, the event regarding "deliveries not being brought to the door" was already displayed as completed!
To tell the truth, this event had a rather large impact on Zhou Yi himself; if one is going to be serious, one must be serious to the end, otherwise, it would be better to just go with the flow.
Then as for the reward... Zhou Mouren started rubbing his hands; those two inexplicable special funds given last time were quite useful.
I wonder what will be given this time!
Besides, I also don't know how these three companies will rectify the situation, Zhou Mouren is very curious.
Making up for a missed update, this is now chapter thirty-five; I didn't sleep well last night, and I didn't sleep at noon today, so I was very sleepy at night, and my eyes couldn't even stay open while writing.
Thank you to Scroll Master, Gongzi Qian, Orange Was Stunned Again, Wen Chi, Dawn Wing, and 7 Jian Tianxia 3 for the tips, thank you. Good night everyone, see you tomorrow.
(End of this chapter)
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