Chapter 238: Translate, Translate, What Do You Mean by Legal Means! (Seeking)

As the saying goes:

Vainly speaking of sharing Bao Shu's gold, who can recognize Bo Ya's lute?

Nowadays, the ways of the world are as treacherous as ghosts; one holds a heart in vain, adrift on the lakes and seas.

Zhou Yi was asking himself what exactly he should do; the difficulty of gathering evidence and the difficulty of seeking legal aid are problems many people often encounter when filing a lawsuit.

Moreover, compared to the lawsuit itself, gathering and securing evidence is the hardest part.

Consequently, many times we feel that a matter is clearly secure, so why would we lose the lawsuit?

To put it simply, many people don't even know the difference between an IOU and a debt acknowledgment; they say, aren't they both just debts, so how could there be a difference?

The validity of the two, when the statute of limitations for Litigation begins, whether one can exercise the right of defense when demanding payment, and other such questions—do you know these?

The answer is, many people do not know.

Lending money to others, well, if the other person gives me an IOU or a debt acknowledgment, aren't they both the same?

But you can think about it: if these two "notes" were the same thing, then why would they need to be distinguished in law?

We all know that the drafting of laws can almost be said to be nitpicking; every sentence and every word has undergone all kinds of deliberation. It can be said that there is no wasted speech in legal provisions!

Pondering this, he pondered himself right into bed; go to sleep, everything is in your dreams.

As a result, he slept until the next day, and in a daze, his phone rang.

"Hello, who is this?" Zhou Mouren asked into the phone, very confused.

"Hello, sir. I am a senior customer service supervisor at Chengdu Travel Network. My surname is Li. You previously responded regarding the issue of hotel pricing on our Company's APP, and now I am here to communicate with you."

Zhou Yi gave a start and became slightly more awake. Eh, a senior customer service supervisor actually came forward? This service isn't bad, or perhaps his complaints and Lawsuit had an effect.

"Alright, Ms. Li, hello. So, have you reached a decision on how to compensate me?"

Zhou Yi asked casually.

Meanwhile, in Modu, inside an office in the Company's office building, Li Shengmei, with exquisite makeup and wearing professional attire, looking just like a professional elite, frowned.

Just as she introduced herself to Zhou Yi earlier, she is a senior customer service supervisor at the Company, or also called a senior complaints supervisor; if they encounter some thorny customers, they will come forward to communicate.

Of course, whether the communication is successful depends on the situation.

"I am very sorry, sir. So far, our Company has no such precedent, so we can only gift you a thirty-yuan no-threshold red envelope. Subsequently, our Company will continue to strengthen the construction of system algorithms to avoid such problems from occurring again."

Li Shengmei's tone carried a bit of professional indifference; there was no help for it, as the profession demanded it. You can imagine that she faces people every day who are in urgent need of solving problems.

That tone naturally wouldn't be good. She had just finished contacting someone who was practically cursing her out on the phone; she hadn't adjusted yet, but she had to make this call.

"No precedent? But now the Consumer Rights Protection Law has already stipulated..." Zhou Yi said again.

"Forget it, then there's no need for Return One Compensate Three. Just refund my room fee and make up the price difference for the hotel for me."

Zhou Yi lowered his demands. This time, the system grandson was playing dead again. It wasn't that he wanted to hush things up, but mainly because he wasn't too sure if he could actually get Return One Compensate Three.

So he thought about just getting the room fee refunded and having the price difference made up.

A trace of mockery appeared on Li Shengmei's face; she had seen too many customers like this.

It all boiled down to wanting the Company to give money. The door to Return One Compensate Three could not be opened, but refunding the room fee could be considered, though whether it could actually be refunded was hard to say.

Moreover, she could tell that the other party was also waiting for her call.

So Li Shengmei spoke again: "For a simple refund of the room fee, this requires the Company to process it. Please wait patiently."

Eh? It was actually possible to get a room fee refund!

Could it be that he had misunderstood the other party before?

"Okay, okay, a room fee refund is fine too, but how long will it take?"

"This time is hard to determine because your situation is special, so it needs to be reported to the Company's leadership for approval."

Fine, we don't know how their internal operations work; even a room fee refund needs leadership approval. These leaders are busy enough.

Alright then, at least this time the system son didn't act up, and the problem could be considered satisfactorily resolved.

Return One Compensate Three was originally an exorbitant demand he had proposed; getting the room fee refunded was also fine.

It was just a pity about all those things Lawyer Fang said yesterday.

Big Data Price Discrimination, in essence, should be like a dull knife cutting meat.

For every individual, it might just be a difference of a few yuan, so for this situation of over a hundred yuan, Lawyer Fang also felt it wasn't very common.

A difference of a few yuan sounds like very little. You take a ride-hailing car, you take it every day, and slowly, for the same distance, your daily fare gets higher and higher.

But it's also impossible for it to be ridiculously high; it will only be a few yuan higher.

What can you do?

And for the platforms, their number of customers is shockingly large. If they earn a few more yuan from each person, the annual revenue will be frighteningly high!

Browsing the internet at random, Zhou Yi discovered some interesting phenomena. The Consumer Association in the Imperial Capital had conducted a precise investigation, and among the thirty people surveyed, twenty had encountered Big Data Price Discrimination.

So, faced with this difference of a few yuan, what can you do? File a Lawsuit?

What good would filing a Lawsuit for a few yuan do? If it cannot be reasonably turned into a public opinion storm, it is truly painless for these giants.

Even if there were a public opinion storm, what then?

At this moment, even Zhou Yi felt a bit helpless. Individual power, in the face of such a situation, is truly too weak.

As pedantic as he was, at this moment he also developed the thought of "out of sight, out of mind."

The hotel matter seemed to have passed just like that; next, he would just wait peacefully for the free room fee to arrive.

Thus, Zhou Mouren resumed his life of two points and one line, working at the Company and sleeping at home every day.

One day, two days, a week passed in the blink of an eye.

It wasn't until Zhou Yi was sitting at the table flipping through his phone that he remembered that the Company seemed to have not refunded his room fee yet.

After thinking about it, Zhou Yi dug out the number of that senior customer service supervisor surnamed Li and dialed it.

"Ms. Li, right? Hello, hello. I'm the one from last time regarding the hotel room fee refund. Didn't you say a week ago that you could report the matter of the room fee refund? I'd like to ask, how is our progress now?" Zhou Yi said with a bit of politeness.

There was no help for it; this was probably the first time he had encountered a customer service representative who could solve a problem smoothly, so he still wanted to speak nicely, hoping the system's Intelligence-Lowering Halo wouldn't affect the other party.

"Ah, right, please continue to wait patiently for this; I will help you send a reminder."

"Don't just 'send a reminder,' tell me how the progress is going now. Your Company leadership has to approve it, so there must be a process, right? Where has this process reached, and when will it be finished? You can tell me that much, can't you?"

"I apologize, sir, please wait patiently."

"Fine, then I'll wait a bit longer, but you all need to hurry up!"

"Very well, sir, I will help you send a reminder on my end."

Hanging up the phone, Zhou Yi shook his head. Well, just keep waiting then; it was only three hundred yuan or so. If he hadn't happened to think of it while playing on his phone today, he would have almost forgotten about it himself.

He had heard that Zhou Cainiao had actually caused quite a stir recently, having managed to get her pursuer locked up—she was incredibly strong!

Thinking about his chat with Fang Dazhuang yesterday made him laugh; Fang Dazhuang had forgotten what he said after drinking, but Zhou Xinran had actually remembered it firmly.

And the very next day, once she sobered up, she started taking action. To be honest, it was possible he wouldn't have ended up inside, but unexpectedly, after the other party borrowed the money, he agreed to pay it back in a week, yet he simply refused to return it.

He really asked for it several times, and he still wouldn't pay.

Zhou Yi had looked at the chat logs from that time; Zhou Xinran had tried to reason with him, saying that failing to repay a debt was illegal, but the other party just had one line: he had no money.

He even said, "If you want to sue, go ahead," claiming he had no money.

Consequently, Zhou Xinran went straight to the police. This report was a big deal; after an investigation, it was discovered that the man named Qi Bing had used the same method to borrow money from three other young women.

Because the amounts weren't large, and thinking the other party was a civil servant, those three women hadn't done much about it.

After all, how should one put it? With that salary of his, they weren't worried that he wouldn't pay them back.

This matter became serious; it could practically be said that he had firmly established the "crime of impersonating a state organ staff member to swindle," and he was arrested immediately.

Zhou Yi had seen a Photo of that young man in Zhou Xinran's phone; he was actually a bit handsome, but he heard that when he was arrested, he was still in a daze, not understanding how borrowing some money and not paying it back temporarily could be a crime.

This was probably the legendary "seeking a hammer and getting hit by it."

Zhou Cainiao had been learning skills from Fang Dazhuang, and now it was clear to see, she was a true star pupil!

She hadn't learned much about Civil Law, but she had become truly proficient in Criminal Law—she could even send a pursuer to prison.

It was said that because of this incident, the few male lawyers at Fang Dazhuang's law firm who were still pursuing Zhou Cainiao gave up immediately. It was too terrifying; just because they wanted a real home didn't mean they wanted a long-term home!

This kind of life without an Intelligence-Lowering Halo was still very leisurely. There were still many good people in life, and people didn't speak so aggressively; they wouldn't make one's blood pressure rise the moment they opened their mouths.

And so, in this slow rhythm, another week passed.

His parents planned to go back to Lincheng to take a look; the house renovation should be about finished. Zhou Yi began looking for a professional inspection company. If the renovation was good, then fine, but if it was still the same old mess, he would have to have a serious talk with that cousin.

It was just that... Zhou Yi stared at his phone, feeling a bit dazed. It had been two weeks; your leadership could have signed it with a chicken... *cough cough*, signed it with their butt by now, right?

Or even if it wasn't approved, you could at least tell me. It made this whole thing feel like a fishbone stuck in his throat, neither able to go up nor down.

Checking the time, Zhou Yi dialed the number again.

"Hey, hello, I'm the one from last week regarding the hotel refund; regarding your side..."

He described the problem again, then asked: "Last week you said you would send a reminder and asked me to wait patiently. Now another week has passed, why is there still no movement?"

"I am very sorry, sir, please wait patiently; I will help you send a reminder on my end."

Damn it!

Zhou Mouren felt his primordial power was about to explode. It had been over two weeks; all they did was open and close their mouths saying "wait patiently" or "please understand."

Damn it, Zhou Yi really wanted to curse. Truly, only by experiencing being left hanging like this, this long wait, could one understand this feeling.

He really felt like rushing into their Company and throwing papers filled with "wait patiently" and "please understand" into their faces.

Do you people have no sense of time or what? Over two weeks, eighteen days! A little more time and France would have almost surrendered, and you still haven't finished signing this?

"I don't want to hear you say 'wait patiently' anymore. Ms. Li, I have already waited patiently for two weeks. I haven't done any urging, so where is the progress? Whether it's approved or not, there must be a result, right?"

"Are you saying if I wait a year and there's still no result, I should just keep waiting?"

"I am very sorry, sir, please continue to wait patiently."

"Let me put it this way: if you don't want to refund this money, just say so. I will take my own methods to solve this problem. If you are willing, please hurry up, instead of dragging it out like this."

"No confirmed time, no progress, no solution—is this your attitude?"

"Sir, this is a question, so I can only say I am unable to answer. Please wait patiently."

"Wait patiently, is it? Fine, I get it."

As soon as Zhou Yi finished speaking, he heard the other side hang up the phone directly. There was no "goodbye," as if the words he had just said had already angered the person.

It was truly annoying. He didn't know what status this high-level customer service supervisor held, but judging from these few phone calls, the other party's attitude from beginning to end was speechless.

So Zhou Yi turned around and called the customer service line to file a complaint directly; he knew the other party's employee ID.

The customer service representative on the other side stated that it had been recorded and that they would provide feedback tomorrow at 1:00 PM.

Fine, then he would keep waiting.

In a flash, it was 1:00 PM the next day. There was no feedback. Zhou Yi sat in the Company chairman's office, feeling like he couldn't hold back anymore.

By now, this was no longer just simple Big Data Price Discrimination; this was completely a damn personal vendetta!

So what exactly should he... eh, System Father!

Just when he was at his wit's end, not knowing what to do about this matter, three lines of text appeared before him.

Instantly, Zhou Mouren was overjoyed.

Sure enough, System Father was the most reliable; praise System Father!

Option 1: It's just three hundred yuan, forget it. Just endure it and it will pass; it's not worth it.

Option 2: Absolutely cannot endure it. Go to Modu right now, find Chengdu Company, and let them know the power of the iron fist!

Option 3: It's a society ruled by law; everything must be legal. Collect data evidence and use all legal means to fight back!

This society needs some people who take things seriously; this society needs some people who ask "on what grounds" in the face of all kinds of injustice.

System, choose Option 3.

Zhou Yi noticed that this time, Option 3 of the System didn't contain any words about making the other party cry or anything like that, but rather a single word: Fight back!

Perhaps the vast majority of people in this society have no way to carry out this fight back for various reasons, but today, he, Zhou Yi, must let those giants know that when encountering injustice, there will always be someone who will resist!

Morning throat-soothing chapter. I know some will say it's fake, that it lowers the intelligence of the plot, that customer service couldn't possibly be like this... I can only say, it's a true case, I have adapted it to a certain extent, but the core remains unchanged. There's nothing I can do about that; for the real situation, you can't say that was also influenced by the system, right...

Thanks to Juedui Buhui Baodi Zhenjun, air Chengzi, Brother Wen Chi, Qing Jiao Wo Wang Tiedan, Qian Mengxun, You Yige Xinshou, Shuyou 2022, Brother Xiao Shufu, and Brother Feimaowuyu. Thank you to these brothers for their tips, thank you.

(End of this chapter)