Chapter 840
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Protagonist:
Fang Ziye
August 27th. Wednesday, Surgery Day, 6:10 AM.
When Fang Ziye entered Zhongnan Hospital New Campus, his expression tightened, and his mood was not good.
Head Nurse Huang Xiaowei saw Fang Ziye enter the ward, walked forward a few steps, walked side by side with Fang Ziye, and said: "Director Fang, the family member of the patient in Bed Eight, the video they posted has not been deleted yet."
"And it seems there are quite a few self-media outlets profiting from this matter."
Fang Ziye nodded upon hearing this: "Mm, I know."
Treating new disease types is more troublesome; patients with good results are endlessly grateful to Fang Ziye, but when encountering patients for whom surgery was ineffective and their family members, they would be unwilling to admit their own bad luck, having just happened to hit that few-percent probability.
This time, the family member of Bed Eight happened to be someone who did self-media, with not too few followers.
After encountering ineffective treatment for their own relative and the department being unable to give them a satisfactory explanation, he posted the whole story to expose it.
Although some words were exaggerated, the general course of events was normal, without embellishment.
That video became a small hot topic in Han City.
The comments below were almost one-sided; some griped that Zhongnan Hospital had too many rules, and making an appointment for hospitalization was quite difficult.
Others commented that when their relatives were hospitalized, they encountered similar situations, and that doctors and the hospital were of one mind, mutually protecting each other, not caring at all about ordinary people's money and health.
Even after surgery failed, they didn't give any explanation, just attributing it to luck and such...
"What about the hospital's Publicity Department? Didn't they help handle it?" Huang Xiaowei asked somewhat worriedly.
Once any matter ferments into public opinion, handling it afterward becomes quite difficult.
Fang Ziye shook his head: "The Publicity Department did help handle it, but my suggestion to them was just not to rush to delete the video for now."
"This self-media outlet didn't exaggerate; right now there's a wave of traffic, just let this matter ferment for a while, so more people know that surgery is not a joke, modern medicine is not a myth!"
"Any surgery may have the possibility of being ineffective."
Huang Xiaowei was stunned: "Director Fang, you're telling the Publicity Department not to help handle it? What if the Health Commission intervenes, wouldn't that be very troublesome?"
Zhongnan Hospital is a hospital directly under the Hubei Provincial Health Commission, which can directly govern and handle it, unlike Union and Tongji Hospitals, which are hospitals directly under the National Health Commission.
"Let it be troublesome then! ~"
"This kind of thing will always exist; this is also the treatment of new disease types, it should just be cut through quickly! ~"
"If someone really stops my surgical permission, then it would be easier, let's all stop doing it."
"Anyway, even if our department doesn't treat spinal cord injury patients, we have enough patient volume and surgery volume to make a living, what are we afraid of?" Fang Ziye said.
One patient making a scene, Fang Ziye can put himself in their shoes.
A second patient not understanding, Fang Ziye can still empathize.
Things don't happen three times.
If previously surgery was ineffective, it was Fang Ziye not explaining clearly, Fang Ziye not anticipating it.
As for subsequent patients, Fang Ziye's team has already fulfilled their duty to inform, and even gave a living example, clearly telling you that there are precedents of ineffective treatment in the department.
If you're afraid of spending money without efficacy, you can choose not to have surgery.
The right to refuse surgery and the right to accept surgery are equal; this is not a very mature surgery, it belongs to clinical research projects!!
The good has been said, the bad has been said, the Security Office has also gone, informed consent and the duty to inform have all been completed, and the surgery was also performed according to the utmost capability.
If it's treatment ineffective beyond everyone's cognitive range, and they still want to make trouble, then it's really making trouble for the sake of making trouble.
Fang Ziye also couldn't be bothered to manage it.
The first time the Publicity Department's colleagues came to ask Fang Ziye about this matter, Fang Ziye said, let it ferment, at worst the clinical research projects in Zhongnan Hospital won't be carried out.
I'll move the clinical research projects to the sanatorium; there, medical disputes will be handled by professionals.
Fang Ziye felt that if the Publicity Department of Zhongnan Hospital didn't actively and proactively handle this matter, and still asked Fang Ziye what to do, then he would spend all day playing games of intrigue with patients and family members, what professionalism would there be?
When Fang Ziye's qualifications were shallow, he couldn't withstand wind and waves and tossing about, of course he had to be cautious, everything had to be done within the rules; if disputes arose, he had to try to actively handle them, even using compensation to preserve his 'career'.
If Fang Ziye today still struggles over so many things, then all his previous accumulation would be wasted.
"Director Fang, although that's how it's said, if this matter isn't handled well, it will affect your reputation?" Huang Xiaowei was a bit worried.
A doctor's reputation and medical ethics are also very important, especially reputation.
If a doctor's reputation is ruined, it will greatly affect subsequent work.
"My reputation has never been good, whether in the industry or among patients; as long as they are not patients I have personally contacted, they have quite a few criticisms of me."
"Even now, outpatient patients often say I'm arrogant, don't observe human feelings, and such."
"As for many colleagues in the province, when I previously worked at the sanatorium, they often said I only knew how to serve the powerful."
"What damn reputation is there; I just need to have a clear conscience." Fang Ziye couldn't be bothered to care; after saying this clearly to Huang Xiaowei, he pushed open the door of the Director's Office.
"Head Nurse, I'll rest for a while."
"Last night, I stayed in the animal laboratory until early morning."
Huang Xiaowei, upon hearing this, was somewhat worried: "Director Fang, you stayed until early morning again?"
"Don't you need to rest? You also need to pay attention to rest."
"It's fine; getting the surgery contraindications out as soon as possible is most important, so that we can try to avoid situations of ineffective surgery."
"According to preliminary research, we already have some clues; it's just the last step remaining."
"Last night, after half a month of overtime, we can finally roughly speculate which subtypes of patients might have ineffective surgery."
"Let me nap for a while... later if Lan Tianluo and them come looking for me, just have them come to the Director's Office."
Huang Xiaowei hurriedly said: "Director Fang, then you rest... later during handover, I'll tell Professor Zeng and them."
Huang Xiaowei, turning back, put her heart at ease.
Fang Ziye seemed indifferent to others' opinions, but in fact he had always been trying to solve the problem at its root.
The best way to solve the problem was to improve cognition, allowing patients with surgical contraindications to be found in advance.
This was certainly difficult, but Fang Ziye had also always been trying to find a way.
……
In the unbearable heat of August in Han City, Hu Qingyuan rode his electric scooter from his rental house to the hospital area, and by the time he arrived, his neck was already covered in cold sweat.
After locking his scooter, Hu Qingyuan immediately ran into the building below the inpatient building to escape the heat!
Before he could even wipe his sweat, he first took out his mobile phone: "Senior Brother Feng, the message Master sent back is that it doesn't need to be processed for now, but I've already edited the corresponding explanation video material."
"As long as Master agrees, I can immediately send out the detailed content of the informed consent signature."
"Master says not to process it?" Feng Junfeng replied somewhat surprised?
End of Chapter
