Chapter 516: Three Appeals, Five Orders

"The trouble is indeed a bit," Cheng Shuili didn't deny, but she didn't cling to the topic either, instead she directly pointed out the purpose of calling Chen Qing Shan, "but it also reveals a bigger problem with the whole garage now—staff arrangement."

She watched Chen Qing Shan's shoulders tighten instantly, and her tone softened a bit: "You are good at fixing cars and understand managing apprentices, I can see that. But running a shop and managing a store within the safety zone are two different matters."

The former only requires skill, so you needn't fear a lack of customers, but the latter is different; you represent not only yourself but also our Black Feather.

Chen Qing Shan looked up bewildered, clearly not fully understanding.

"Simply put," Cheng Shuili traced a finger in the air on the table, "you set up a registration‑based rule, and that's a good rule. But after the rule is announced, how exactly should it be enforced? Who enforces it? How to handle emergencies? Who adjudicates disputes?"

These, you haven't clarified at all… you haven't even realized there are issues in this area.

Sweat dotted Chen Qing Shan's face even more; he was only thinking about how to fix the cars and earn a bit of Game Coin, and he hadn't given any thought to the fine details of running a shop that Lao Da mentioned.

The shop didn't have many staff, and the orders were overflowing.

Everyone else had to go out for repairs, leaving only the junior apprentices in the shop; the registered position naturally fell to the junior apprentices.

As for the matter of having enough registered personnel, that was arranged by him personally.

Chen Qing Shan thought that since only so many orders could be handled in a day, they should only take that many, to avoid complications later if something changes.

"Lao Da, I… I really didn't think of all that…" Chen Qing Shan's voice was hoarse, and he cleanly admitted his problem.

He is completely unsuited for this area; as for how to improve, no policy has even formed in his mind yet.

Cheng Shuili tentatively discussed several noteworthy issues with him, and seeing his bewildered face, she helplessly waved her hand:

"Go find Xinxue and ask her for a person. From now on, regarding technique, the garage is under your lead—how to fix cars, how to train apprentices, you decide.

But the daily operations of the shop, client reception, dispute coordination—those administrative tasks are all her responsibility."

Chen Qing Shan snapped his head up, surprise and a hint of relief in his eyes: "Lao Da, you mean… hiring a… manager?"

"Correct." Cheng Shuili nodded, setting down her tea cup, "you handle technique, she handles shop operations. Each specializes in their field.

Do you think you can simultaneously fix every car, train every apprentice, handle the customer dispute just now, and also keep the appointment process, communications, and notifications perfectly organized?"

Chen Qing Shan shook his head without hesitation, his face sincere:

"Can't do it. Lao Da, my mind was just full of screws, wiring, and engine sounds; I have no clue about the issues you mentioned.

I know business thrives on goodwill, but if the car‑repair customers are that troublesome, I'd rather just knock them out with a punch!"

Cheng Shuili: "……"

She already knew that saying all that was… pointless.

Fortunately the problem was spotted early, before that punch could actually land on a customer.

Cheng Shuili rubbed her temples and continued, "So you need a partner. This person must be good at dealing with people, understand the rules, be patient, be eloquent, and also be able to handle sudden situations, sorting out the whole shop matter clearly."

Chen Qing Shan's eyes brightened; this time he truly understood: "I get it, Lao Da! I'll go find Xinxue right now and ask for a person!"

Cheng Shuili waved her hand, signaling him to leave quickly.

Chen Qing Shan is truly dull in some respects; whatever Zhu Xuan did for him, if Guang Hui doesn't tell him, he might never know it in his whole life.

But judging from Zhu Xuan's expression, he probably doesn't want this "good little brother" to know, right?

Cheng Shuili's thoughts hadn't settled when she glimpsed a silhouette flickering at the office doorway—it was Chen Qing Shan turning his head to come back.

"Lao Da, Xinxue seems still sleeping in, can I go find her again tonight?"

Sleeping in…

Cheng Shuili repeated those three words in her mind, the blue veins on her forehead pulsing.

She issued three appeals and five orders to Xin Xue Chuji to get her schedule back; it's not good for her health, let alone delaying important matters, and Xinxue just treats it as if it's wind in her ears, right?

Cheng Shuili took a deep breath, suppressing the urge to yank Xinxue out of bed, and said, "You go back first; later I'll go there with people directly."

Chen Qing Shan, as if granted a pardon, quickly nodded in agreement and finally turned and left for real.

Cheng Shuili massaged her brow, opened a private chat, found Xin Xue Chuji's avatar, and her fingertips tapped the virtual keyboard a few beats faster than usual.

【Wu Ya Zuo Fei Ji】: Awake? Come see me immediately.

The message was sent; after a few seconds, there was no reply.

Cheng Shuili, expressionless, sent another.

【Wu Ya Zuo Fei Ji】: If you don't respond within three minutes, I'll have Ailin go "invite" you.

This time it was almost an instant reply.

【Xin Xue Chuji】: …Awake, awake! Lao Da! I'm coming right away! Just handling some stuff! (guilty. jpg)

Handling matters of Zhou Gong, I guess.

Cheng Shuili closed the private chat, lifted the now‑cold tea and took a sip, her gaze falling out the window.

A few minutes later, the office door was gently pushed open a crack.

Xinxue poked her head in halfway, hair a bit disheveled, the area under her eyes tinged with pale dark, but her eyes still clear, forcing a smile: "Lao Da, you called for me?"

"Come in and close the door," Cheng Shuili said evenly.

Xinxue's heart gave a little thump, she tucked her neck in, stepped in cautiously, closed the door, sat upright on the chair Chen Qing Shan had just used, hands on her knees, looking as if "I'm ready to take criticism."

"Chen Qing Shan just came looking for you," Cheng Shuili said straight to the point.

"Ah! I just saw that message, I haven't looked closely at what it says yet."

She said that while hurriedly pulling up the panel, ready to deal with Chen Qing Shan's matter right now.

"No rush," Cheng Shuili raised her hand to stop her, "We'll discuss his matter later. Xinxue, let's talk about your schedule issue."

Xinxue's smile froze, her fingers unconsciously twisting together: "Huh? Lao… Lao Da, I… I only occasionally…"

"Not occasionally," Cheng Shuili cut her off, her gaze calm yet sharp, "Black Feather's workload is growing, the safety zone has just started, and this afternoon we still have meetings with the leaders of various factions.

You are now my deputy, also the hardest‑working, most task‑laden person in all of Black Feather; you need to keep a clear mind and be online at all times. I don't want your sleeping in to delay any important business, or cause anyone below to lose contact with you.