Chapter 2314

If the staff's attitude in handling affairs is not good, one can also complain. Doing this greatly improved the experience of people coming to handle affairs.

In the past, government agencies were famous for the doors being hard to enter, faces being hard to look at, and things being hard to handle. No matter what agency or unit it was, a guard room would be set up. Anyone who wanted to go in to handle affairs first had to accept the guard's questioning. The guard's suspicious eyes made the people handling affairs very uncomfortable.

Even if they entered the door, if they were lucky and found the staff, the staff's attitude generally wouldn't be very good. Those who ignored you were considered good. Some with bad tempers would choke you, which was common practice. Even if they accepted your application, maybe once you left, that report would be thrown somewhere by them, and you wouldn't know when it would be handled.

Often, handling a certificate would take several months. If it could be handled in a few months, it was already burning high incense. Sometimes, maybe it wouldn't be handled in a year or half a year for a business license.

At the end of the year before last and last year, the various procedures for those enterprises newly recruited into the economic development zone were handled relatively quickly. However, that was not the norm; that was called handling special matters specially, and it was only with Su Xinghui's personal inquiry that there was such efficiency.

But for a county, if it really wants to improve efficiency, it obviously cannot always rely on handling special matters specially. To turn this efficiency into a norm, it must be open and transparent and accept public supervision from society. And this kind of centralized administrative service center is the best way for open supervision.

Before moving into the new office building, the county government had already introduced the role and benefits of the Administrative Service Center through various channels, especially by using scrolling subtitles on TV to introduce it constantly. So almost everyone in the county knew that there was such an Administrative Service Center in the county, which simplified the handling procedures.

Therefore, just after moving into the new office building, the Administrative Service Center attracted a large number of people to watch. Of course, there were also those who came to handle affairs, but there were more onlookers. Everyone was very interested in this new thing. Even if there was nothing to handle, they wanted to come and take a look.

On this day, the new Administrative Service Center was crowded with people. The area of several hundred square meters was completely filled with crowds. However, Su Xinghui also anticipated this situation. He transferred many police officers to maintain order with the security guards here and also prevent thieves from fishing in troubled waters.

The staff of the various functional agencies of the Administrative Service Center were all relatively young people, and before being transferred here, they had all been trained. Because the Administrative Service Center realized full computer office work, the computers of various departments were connected into a local area network. Without training, one really couldn't be competent for this work, and older people who didn't understand computers couldn't be competent for this job either.

The system of the Administrative Service Center was written by Hanhai Technology. This system connected the handling processes of various functional agencies. For example, to register a new company, one must first go to the Quality and Technical Supervision Bureau to handle the organization code certificate. After handling it, the staff of the Quality and Technical Supervision Bureau confirmed it on the computer, and this information could be uploaded to the system, allowing the next functional department to directly know which step it had been handled to.

This naturally greatly improved work efficiency, but for the staff, it also required a lot of technical content, so they must be trained.

The staff transferred to the Administrative Service Center were relatively young and had relatively high educational backgrounds. Generally speaking, young people with high educational backgrounds had better service attitudes than those older people.

However, wanting to be transferred to the Administrative Service Center was not a simple matter. First, you had to pass training and assessment, and only after being qualified could you be transferred here. But even so, there were still many people squeezing their heads to want to be transferred here.

In fact, working at the Administrative Service Center was much harder than sitting in an office in an agency because here you had to face the people of the whole county. And because it was stipulated that every procedure must be completed within a certain time, the rhythm was also very fast.

But the Chongjin County government issued a new notice, that is, for staff who have worked at the Administrative Service Center for three years, whose public evaluation reached excellent, and who have not been complained about, their administrative level can be raised by one level. This new regulation was a relatively big temptation for these staff.

Don't look at Su Xinghui being so young and becoming a county magistrate, but for most young people who have just started working, wanting to get promoted is very difficult. In the grassroots units of the county, some people even work for more than ten years without being promoted to a deputy section level, and there are many people who are section members for their whole lives.

But now, if you can work at the Administrative Service Center for three years and don't have any problems in your work, you can steadily raise your level by one, and if you continue to work, you can continue to raise it. Where can you find such good things?

In this way, can the job positions at the Administrative Service Center not be squeezed?

However, wanting to reach excellent in public evaluation is not an easy thing. At each window, there is an evaluator. People who come to handle affairs can make evaluations on the staff's service attitude and work through this evaluator. The evaluation is from one star to five stars. To reach excellent, you must reach above four stars in the average score, which requires maintaining a good service attitude and work efficiency all the time.