Chapter 105

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Protagonist:

Lu Feng

Looking at the mess on the floor, Li Hong'an's face turned iron-blue, and he asked in a deep voice, "What happened?"

Li Hong'an had an explosive temper; usually if someone made a mistake, he would scold them immediately.

Although he hadn't flared up yet, the waiters who knew him understood this was merely the calm before the storm.

The waiter kept his head down, not daring to meet his gaze, and answered tremblingly, "Just now there was a customer in this private room who said our restaurant's white cut chicken wasn't cooked through, and demanded a new portion. Master Chef Liang made him a new one, he took a bite and said the taste was wrong, and told us to call the chef over."

"Master Chef Liang entered the private room, they hadn't exchanged more than a few words before they started arguing, then the argument grew fiercer, we tried to mediate but couldn't stop them, and finally the customer got angry and flipped the table."

Master Chef Liang again!

After hearing this, Li Hong'an's face turned even uglier, and he suppressed his anger to ask, "Who struck first?"

If the customer struck first, this matter wouldn't be hard to resolve — just call the police to handle it.

But if it was someone from our own shop who struck first, the nature of the matter would be different.

The waiter shook his head, stammering, "Didn't... didn't see, we were all standing outside the door at the time."

Li Hong'an clenched his fists and glanced toward the private room door, "Where is the customer from this room?"

"The customer was taken to the adjacent private room by the Manager." The waiter replied carefully.

Upon hearing this, Li Hong'an immediately walked toward the adjacent private room.

Before opening the door, he took a deep breath, worked to calm his mood, then put on a smiling face and pushed the private room door open.

No matter how angry Li Hong'an was, he knew well that doing business must not offend customers.

Before the matter was clarified, he still had to first soothe the customer's emotions.

There were three people in the private room: a fat man in a suit sat inside with a face full of anger, and beside him were a man and a woman who were persuading him in low voices.

Hearing the sound of the private room door opening, all three people's gazes fell on Li Hong'an.

Li Hong'an quickly scanned the three; from their attire, they should not be ordinary customers.

Especially that fat man in the suit — his suit was clearly high-end at a glance, a glittering Rolex watch on his wrist, and a jade-green ring on his finger; he was clearly no ordinary person.

With this dress and bearing, even if he wasn't a big boss, he was certainly a high-level executive of some major company.

If it were just an ordinary customer, he could deal with them casually — at worst comp the meal and send them away.

But if a person of such status suffered grievance here, and he didn't apologize properly, the matter would likely not be easily resolved.

"Three guests, truly sorry, I am the owner of this restaurant; today I failed to let you eat well here, truly apologetic — let me apologize to you first."

Li Hong'an's tone was sincere, the smile on his face appearing very genuine.

"You're the owner? What kind of attitude does your shop's chef have? I merely said his white cut chicken wasn't delicious, and he actually threw the plate straight into the garbage bin, then told me to get lost — is this how your such-big restaurant serves customers?"

Seeing Li Hong'an, the fat man slammed the table, stood up, and shouted angrily.

Li Hong'an's heart gave a sudden thump; if things were truly as this customer said, then it would be their restaurant's responsibility.

But he also felt some doubt — their shop's white cut chicken had always received good reviews; how could it become problematic in this customer's mouth?

Could this customer be making unreasonable trouble?

Seeing this, Li Hong'an hurriedly put on an apologetic smile and asked, "Sir, please don't be angry; our shop's white cut chicken is our signature dish, very authentic — may I ask which part of the taste didn't suit your palate?"

"I am a Yangcheng native myself; do you think I haven't eaten authentic white cut chicken? You dare call what your shop makes authentic? It's laughable!"

The suited man let out a cold snort, then spoke a long passage of dialect at Li Hong'an.

Li Hong'an couldn't understand what the suited man's dialect meant, but from the corner of his eye he saw the expressions on the other two people's faces — they seemed to be barely suppressing amusement.

Coupled with phrases like "diu lei lo mo" and "sei pok gai" mixed in, one could judge the suited man was definitely not saying anything nice.

Li Hong'an struggled to maintain the smile on his face and said in a negotiating tone, "Sir, please don't be angry; how about this — today your consumption in the restaurant is on me, what do you think?"

Hearing this, the suited man's face remained unyielding: "You treat? You think Laozi can't afford a meal at your place? Believe it or not, Laozi will directly buy this broken shop of yours and make all of you scram!"

Li Hong'an thought he had encountered a troublesome master this time, and hurriedly fished out a membership card from his pocket: "Sir, please calm down; in a moment I'll bring you two bottles of good wine, and give you a membership card for our shop — from now on whenever you come to eat at my shop, everything at 20% off!"

The suited man vented a while, and seeing Li Hong'an's attitude remained good throughout, his complexion improved slightly.

However he did not reach out to take the membership card Li Hong'an offered, and said coldly, "No need for the membership card; a shop like yours, I will absolutely never come again — bring the wine, we're leaving right now!"

Li Hong'an breathed a sigh of relief; no matter what, he had finally placated these people.

He hurriedly waved for a waiter to fetch wine; the woman among the three took the wine, and the other middle-aged man took out his phone and settled the meal bill just now.

Seeing this, Li Hong'an couldn't help thinking secretly: Although these people are picky, their character is truly beyond reproach.

He had clearly already offered to comp their meal just now, yet they still paid the bill in the end.

At the same time he secretly felt it a pity — such big customers, if they came often in the future, would definitely bring the restaurant considerable revenue.

Thinking of this, the anger in Li Hong'an's heart couldn't help rising again.

This Master Chef Liang, relying on having worked at a five-star hotel before, had been looking down on everyone since coming to his shop.

Incidents like today's were not the first time they had happened.

Before, with him watching over the shop, Master Chef Liang's unruly temper had been somewhat restrained.

He never expected that just the time he went out to celebrate his elder brother's birthday, turning around he would stir up such a huge disaster for himself.

Fortunately these three customers were still relatively reasonable and didn't make things too difficult.

After seeing off the three customers, Li Hong'an returned to the previous customers' private room.

He plopped down on the chair, face iron-blue, and said to the waiter standing at the door, "Go call Master Chef Liang over for me!"

The waiter hurriedly jogged away; before long, Master Chef Liang wearing a chef's hat walked in from outside.

Master Chef Liang kept his head lowered, but his eyes still revealed a few traces of defiance.

Before Li Hong'an could speak, he cut in and said loudly: "Boss, this isn't my fault today. That customer said the White Cut Chicken wasn't cooked, so I made him a new portion. Who would have thought that after one bite he'd say it wasn't authentic? I think he just came here specifically to find fault!"

Li Hong'an slammed the table hard, rattling the bowls and dishes on it, and unleashed a torrent of scolding right in his face.

"You're actually playing the victim? Someone says your food doesn't suit their taste, and you argue with them? Is that how your previous Five-Star Hotel treated customers!"

"If other customers give you opinions in the future and you argue with them, is my Shop/Store still going to stay open?"

"Don't think you're something special just because you worked at a Five-Star Hotel before. There are plenty of Master Chefs with better Skill than you!"

"The Culinary Skill of Chefs at small roadside Fan Guan is better than yours. What do you have to be arrogant about?"