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Chapter 1015: Positive Harmony Company

~7 min read 1,202 words

The next day.

Catherine had already communicated with the agreed-upon company about the livestream issue in advance.

The other party directly agreed.

So she early in the morning went with the livestream team she had contacted the previous night to Harmony Company.

Harmony Company is a company that specializes in mobile phone after-sales service.

The boss is Fang Huaiyu.

Fang Huaiyu used to be a mobile phone repair technician, having struggled in this industry for over ten years, which also counts as seniority.

His skills are strong; many problems can be easily solved.

After he began promoting the New Business Model in Qiongzhou, he had the idea to set up a mobile phone after-sales company.

So he made preparations in advance and also contacted some experts.

When Daxia was fully promoting the new business, he immediately registered the company and promptly contacted mobile phone manufacturers, hoping to take on their after-sales business.

Most big manufacturers now have their own after-sales teams, and when he contacted them, they were also in the process of splitting up their own company's after-sales.

So they basically had no time to discuss this with him.

No choice, they then went to discuss after-sales issues with some small manufacturers.

For these small factories, most of their after-sales service is outsourced to local distributors.

Now the New Business Model pushes them to operate lightly, so their physical store business is just average.

Many factories, after the New Business Model came out, are preparing to simply shut down physical store sales and hand everything over to online stores and sales companies.

Thus after-sales has become a problem.

Fang Huaiyu showing up was exactly what they wanted, and they immediately reached an agreement.

After obtaining these cooperations, Fang Huaiyu immediately formalized the company.

He, as the founder, together with capital and technology, gained control of the company.

His brothers, meanwhile, took company shares according to the weight of technology and capital.

In the end, the result of everyone's discussion was that capital shares accounted for 30%, management shares for 20%, and technology shares for 50%.

"Regarding technology, we use repair volume, technical difficulty, and after-sales quality as the calculation standard."

"We calculate monthly, and any opinions are raised at the quarterly meeting."

"We make plans for the next year each year, and when development funds are sufficient, we distribute dividends."

They used the mature model of the Yang Clan Enterprise, plus a few changes based on their own needs.

What they do is inherently a technology industry.

Therefore, technology takes the largest share.

The distribution model is also according to labor.

Management shares are actually just position subsidies.

Whether hiring others or doing it themselves, everyone gets a wage.

Because the distribution plan is reasonable, everyone works very hard.

This time accepting Catherine's livestream is also meant to increase visibility.

Because they not only do manufacturer after-sales, but also personal repair services.

Not all phones are under warranty.

And not all phone faults are covered by the manufacturer's warranty.

Increasing visibility helps them get more business.

So when Catherine arrived, he also went to the door to greet her.

Seeing this beautiful, intelligent foreign beauty before him, Fang Huaiyu felt a bit nervous.

He took a few deep breaths before reaching out his hand.

"Miss Catherine, hello."

"Nice to meet you."

Catherine also sized up the middle-aged man in front of her wearing a brown T-shirt and blue jeans.

Household Chores is very neat and tidy, looking much younger than their foreigners.

He is 180 cm tall, and although he doesn't have tight muscles, his figure is also well-proportioned.

Especially, the other party smiles cutely and has a good attitude.

"Hello, nice to meet you, Mr. Fang Huaiyu."

"I'll have to trouble you today."

Fang Huaiyu glanced briefly at the person carrying the equipment for the livestream.

He immediately straightened his back.

We can't lose face in front of foreigners.

"It's fine, I've watched your livestream clips."

"To us, you are our friend."

"When a friend comes, we naturally welcome them."

"Today I will try my best to meet your requests."

"Of course, confidential matters cannot be spoken."

Catherine saw that he had just been a bit nervous, and after glancing at the livestream equipment, she immediately became neither humble nor arrogant.

Her impression of him improved further.

However, she gave a reminder.

Mr. Fang, then can we start the livestream?

Fang Huaiyu almost couldn't keep it up; just now there was no livestream?

Did I just put on a blank expression?

He felt a bit embarrassed, then continued to hold the pose.

He made an inviting gesture toward Catherine.

"Of course, Miss Mai'er, you can start the livestream anytime."

Catherine then nodded at the livestream team.

The livestream team was very professional; they quickly took care of lighting, filming, and recording.

Afterward, Catherine expressed an apology to Fang Huaiyu, then turned her gaze to the livestream.

"Hello everyone, I'm Catherine, we are currently at Harmony Company."

"Harmony Company is the company in Daxia's New Business Model that handles after-sales service."

"This company was established not long ago, but its business has already been fully launched."

"Next we will interview the CEO of Harmony Company, Mr. Fang Huaiyu, and then tour their company."

"This is a startup, so please don't judge this company with the mindset of a large corporation."

"What we want to see is this company's business capability and market acceptance."

"Only then can we judge how great an impact the New Business Model has brought us."

"This is Mr. Fang Huaiyu."

Fang Huaiyu immediately got into the state.

"Hi, everyone, I'm Fang Huaiyu of Harmony Company."

"Our company is dedicated to mobile phone after-sales service."

"Including repairs, maintenance, upgrades, applying screen protectors, and related services."

"If your phone has a problem, please contact us immediately; we can provide everyone with the most professional service."

"Of course, our after-sales service hasn't yet fully connected with the manufacturers, so if non-local friends encounter problems, they can first contact the manufacturer's after-sales, then apply for our Harmony Company to provide service."

Catherine said with a smile.

"Mr. Fang, most of my fans are people from Yingjiang."

"They might not have use for your service."

Fang Huaiyu realized he had just nervously uttered an "um".

But a man's spoken words must be followed through.

"No, Miss Catherine, our Harmony Company's service could possibly go global in the future."

"As long as friends from Yingjiang have a need, we can open a branch overseas."

"Of course, Yingjiang's logistics are a bit lacking, so they might not be able to fully experience our service."

Regarding this, we are sorry, but there's nothing we can do.

We can only wait for your logistics to improve.

This tone of voice, full of sarcasm, caused great dissatisfaction among the Yingjiang people.

"Oh, chet, who would want to use their service?"

"Will Apple hand over after-sales to them?"

"Upstairs, their repairs are very cheap."

"How cheap can it be?"

"We need two hundred US dollars to replace a screen, while they might only need two hundred Daxia currency."

"Oh, chet, I need them, please come over as soon as possible."

"Apple, hurry up and hand over the after-sales."

◈

End of Chapter

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