Chapter 164

Fang Dajie's topic of "easy" and "not easy" soon aroused the discussion of all short-term workers.

Anyway, it's a bit leisurely now. If you expect dozens of old ladies to sit there and practice closed-mouth Zen quietly after eating and drinking, that is absolutely impossible.

"Fang Dajie is right. Look at our discount promotions, which time is it not that our throats are almost hoarse?

People are squeezing and inserting inside and outside. If you can't take care of one, won't you quarrel?

Manager Ma said that every discount promotion cannot do without the credit of us people."

"Isn't it! Everyone says screw, screw. I worked in a shoe factory for most of my life, and the team leader never said a good word about me once.

The credit is all hers, and the bonus is all hers. I only know now that she is a black-hearted..."

"Yes yes yes, that Manager Ma is a capable person. The allocation of customer waiting areas and fitting areas is really detailed. Even the railings are made really straight.

So many people are shouting in this small building for a day, and she didn't quarrel even once..."

Watching a group of old sisters shouting louder and louder, Fang Dajie hurriedly said: "Shh, keep your voices down. You all forgot what Manager Ma said. It's okay to chat, but you can't shout loudly,"

Seeing a group of old ladies who "didn't have enough fun," Fang Dajie lowered her voice and said: "What you said is all our subjective efforts, but you didn't consider the objective difficulties,"

"."

A group of retired female employees who were playing their remaining heat were all buzzing and confused.

Fang Dajie was proud in her heart. She quietly listened to a few new terms when Ma Qianshan was chatting with Jin Peng about "economics" that day. Isn't this used?

"Subjective efforts are the requirements that Manager Ma has always said, and the remuneration corresponding to the requirements. Objective difficulties are..."

"Fang Dajie, what is revenge?"

"Don't interrupt," Fang Dajie set a small shelf and explained: "Revenge is money. People made requirements, we did it, did people give money?"

"Yes yes yes, that's right."

Several female employees resonated immediately. Ma Qianshan issued many employee requirements,

but as long as you did it seriously, there is a "Serious Work Award," which is a solid few yuan every month, and even these short-term workers have it.

"As for objective difficulties... it is all the difficulties faced in wanting to achieve the goal, for example..."

Fang Dajie pursed her lips at the other sales areas of the mall and said: "For example, the bad habits they have formed over the years."

Everyone looked over there and found that several salesclerks were straight-faced, ignoring the few sporadic customers.

"Do you know? When Pengcheng Seventh Factory just entered here, the mall side wanted to stuff more than a dozen employees over, saying that Pengcheng Seventh Factory also has to re-recruit people anyway, so it's better to use their skilled employees.

As a result, Pengcheng Seventh Factory pushed it back hard. They would rather recruit young people who don't understand anything, and us ordinary retired workers, than use the mall's employees. This matter was also very unpleasant!"

"Ho, that's Manager Ma with vision. Look at us, although we are old, which one is not an honest person, which one delayed things, right?"

"That is, that is, those bitter-faced people shouldn't be used, each with eyes growing on their foreheads."

"I guess! The salesclerks on the Dongcheng side must have quarreled with customers, and then fought..."

A group of enthusiastic women who came out to earn extra money were proud and boastful, whispering and very lively.

"Eh eh, why do I feel that there are more customers now! Hurry up, sisters, get busy."

After six o'clock, the passenger flow of the Second People's Mall slowly recovered, and by the time it was almost off work at eight o'clock, it had actually returned to a crowded situation again.

A short-term worker who realized it later said in a daze: "I seem to understand now, what the person just shouted 'good news' meant!"

Xicheng Department Store, crowded with people and brightly lit.

Tian Hongshan stood at the stairwell on the third floor, looking at the dense heads below, feeling both excited and worried.

He has been very busy recently, negotiating cooperation with Jin Peng on the surface, but secretly going to the Second People's Mall to learn experience with an open mind.

After returning to the unit, Tian Hongshan also had to persuade the people who "have the final say" to support his business plan.

When the discount promotion activity of Pengcheng Seventh Factory was very successful for several consecutive Sundays, and the turnover of the Second People's Mall was also increased by a large margin, Tian Hongshan finally received support.

After all, the money in the pockets of ordinary people is only so much. The turnover of the Second People's Mall has increased, and others have decreased.

Even if the unit doesn't care about the slight loss in profit, it absolutely cannot let other malls take the limelight alone.

It's just that while Tian Hongshan received support, he was also required to make a military order—to use the seven-day discount activity to build Xicheng Department Store into the undisputed retail number one in the entire Xicheng District.

Tian Hongshan gritted his teeth and agreed.

The chair above him is about to retire, and several people are holding their breath to compete for the succession. If there is no bright achievement, why should it be his turn, Tian Hongshan?

Besides, Tian Hongshan is not a reckless man. He has carefully analyzed and calculated that Xicheng Department Store has enough strength to replicate a series of detailed measures of Pengcheng Seventh Factory.

Customer flow, comprehensive discount of goods, all aspects involving professional ability, Xicheng Department Store has full-time personnel, and they are more experienced than the newcomers recruited by Pengcheng Seventh Factory.

As for the order maintenance personnel required for promotion, Xicheng Department Store has a special security section, not to mention uniforms, they have real things in their hands, which is much more deterrent than the little kids wearing red vests.

In addition, Tian Hongshan here is not a single clothing, shoe, and hat promotion like Pengcheng Seventh Factory. He put many daily necessities on the discount counter, fully exerting his comprehensive ability of complete categories.

Throughout the implementation of the entire plan, Tian Hongshan's requirements were discounted in terms of personnel and funds.

He also wanted to learn from Jin Peng and recruit some temporary promotion personnel, but the unit didn't approve it. There are so many idle people in his own home, why spend money to find people from outside? Are we a small unit without roots like Pengcheng Seventh Factory?

Because he had to work overtime until eight o'clock in the evening, Tian Hongshan applied for overtime pay. The unit accountant was very professional, and the calculation accuracy reached the "li" level,

ranging from three cents six li to four cents one li per promotion day, accumulated and issued, absolutely not rounded.

This number is more than half lower than the overtime pay of Pengcheng Seventh Factory, and Pengcheng Seventh Factory holds promotions on Sundays, and regular employees are quietly calculated as "double salary."

Tian Hongshan didn't even dare to mention the double salary. The retail industry has always been on holiday, and you didn't rest less for seven days. Why should you get more money?

Who dares to endorse such a big change for you?

So Tian Hongshan started the first discount promotion with the idea of making achievements first and then applying for higher wages and benefits for employees.

It has to be said that today's promotion situation is even hotter than Tian Hongshan expected.

After eleven o'clock in the morning, Xicheng Department Store became a pot of boiling water, bubbling and couldn't cool down at all.

Similarly, Tian Hongshan's mood was as hot as a boiling pot.

Salesclerks and customers were shouting from time to time, security personnel were angrily scolding, children who were squeezed and hurt were crying, and every sound fell into Tian Hongshan's ears, making him suffer.

Tian Hongshan didn't know how many times he looked at his watch, but today's time passed particularly slowly. He had smoked three packs of cigarettes before he reached seven o'clock in the evening.

"Xiao Meng, Xiao Meng, go see how many customers are still outside, and tell Zhang Big Guy not to let anyone in."

"Wu Kezhang, I just went to see it. There are still many people outside! Many of them came from outside the city. There are only a few people on the security side, and they can't stop them at all."

"Why are there only a few people?" Tian Hongshan turned his head in surprise and asked Xiao Meng: "Aren't there fifteen security guards maintaining order?"

Xiao Meng licked his chapped lips and said: "Just now when they were rotating to eat, some people dragged and didn't come back. The remaining people were hungry, and they couldn't not go to eat.

In addition, many salesclerks are like this. Everyone is too tired today. They didn't eat at noon. If they don't rest when they eat at night, they can't recover at all."

"Isn't this nonsense?"

Tian Hongshan stomped his feet anxiously. With so many people entering the department store, it is easy to have problems under crowding. Now that more than half of the salesclerks and security personnel are missing, how can the situation be controlled?

When Tian Hongshan went to observe Pengcheng Seventh Factory, he admired the student volunteers who worked hard and the spicy and experienced retired aunts.

No matter how many people there are in the Second People's Mall and how messy it is, the order has always been stable.

And those newly recruited salesclerks, although their business is not skilled, their hands and feet are not agile, and even a bit clumsy, they are patient and obedient.

Although they are not happy when facing some troublesome customers, even if they are straight-faced, they can meet the requirements of customers.

Tian Hongshan understands the truth and reason very well.

New recruits, whatever he teaches, they learn. They are obedient in the first place!

A group of old oilers, wanting to be as obedient as new recruits, don't know how many times higher the difficulty is.

Why didn't Jin Peng want the experienced old employees of the People's Mall? Isn't it because he was afraid that those old oilers would influence the young people?

Which salesclerk has nostrils facing the sky when they first enter the unit?

Isn't it learned from the old predecessors?

Is this blaming the old oilers for teaching by words and deeds?

No, this is the industry environment, a normal phenomenon.

So Tian Hongshan wanted to hire short-term workers or select young salesclerks to participate in promotion activities. Unfortunately, he could only manage sales, and there was no door to manage anything else.

"Xiao Meng, you watch here, I'll call someone. This is going to be a problem."

Tian Hongshan hurried to the upstairs to make a phone call, requesting strong support.

But as soon as the call was made, he heard a scary piece of news.

"What? Looting? Who is so bold to make trouble?"

A gloomy voice came from the other end of the phone: "Hundreds of people acted together, and they couldn't stop it. People from several departments went there. How is the situation on our side?"

Tian Hongshan's words were already on his lips, but he didn't dare to say them.

Thinking about the situation outside, it was really a spark that ignited!

The other side of the phone immediately realized that something was wrong and said sharply: "Tian Hongshan, I tell you, you must keep the scene for me. If this kind of thing happens on our side, you should know what your end will be."

"I know, but I need some flexibility permissions..."

Tian Hongshan quickly stated his requirements, and the other side of the phone agreed readily.

After the call, Tian Hongshan quickly squeezed to the entrance, found several security personnel, and asked them to close the entrance immediately and not let anyone in.

"Wu Kezhang Tian, there are so many people outside, and it's not eight o'clock yet. You say don't let them in, so don't let them in? Why don't you try to stop one?"

Tian Hongshan looked at his colleague who was not afraid of anything, and could only lean over and lower his voice: "Looting happened on the Dongcheng side, do you want to try it too?"

"."

Work attitude is one thing, work experience is another. Tian Hongshan's colleague immediately understood.

"Pull the gate, close the door, don't let them in."

"The goods are sold out, there are no goods inside, everyone come back next week!"

With the cooperation of everyone, they barely closed the entrance.

Now there are only those customers in the mall, which is much easier to handle.

But what he feared came, Tian Hongshan just breathed a sigh of relief, and the sales area suddenly quarreled.

Tian Hongshan's head was big with anxiety, and he squeezed hard to that side. On the way, he was scolded as a stinky hooligan by several female customers, but he had no time to explain and no time to grind his teeth.

In front of the quarreling counter, he found that several female customers were scolding two salesclerks. Looking at the fierce posture, they were about to beat them.

Tian Hongshan lifted his leg onto the counter and stood on the counter to shout loudly.

"Don't quarrel, don't quarrel, I am the sales section chief here. If you customers have any problems, tell me, I will definitely give you a satisfactory solution."

Several female customers who had already started to roll up their sleeves calmed down a little.

But before they could speak, the two salesclerks shouted at Tian Hongshan first: "You don't worry about them first, solve it for us first. Why is there only two of us for a six-person counter?

People who eat haven't come back for two hours. Do you think we are easy to bully? Giving us three or five cents, you want to work us to death..."

Tian Hongshan had a head full of paste, comforted the two salesclerks for a long time, and then turned to solve the customer.

The two customers were very angry and started shouting at Tian Hongshan.

"Your fitting rooms here are not enough at all. We bought clothes that were too big, and queued for three hours back and forth. It was hard to come over to change them, but your salesclerk said they couldn't be changed?

What kind of reason is this? You spend more than ten yuan to buy a piece of clothing that you can't wear. Are you willing? What kind of heart have you blackened?"

Tian Hongshan was about to speak to appease, but the salesclerk behind him was even angrier than the customer.

"When can we change goods at will here? I already told you just now, there is no size you want. You still want to return it?

The principle of not returning goods after leaving the counter is known to three-year-old children. Are you not as good as a child?"

The female customer also got angry, patted the counter and shouted: "Then what kind of promotion are you doing? People at the Second People's Mall can change goods at will, and the fitting rooms can be used at any time. If you can't learn, you don't have to learn. You seduced us here and then this attitude..."

"Who seduced you? Who seduced you? Are you Lin Qiang or Tang Guogiang? Is it worth me seducing you?

You queued for three hours and complained of being tired. I stood for eight hours and didn't even eat, so I'm not tired. If you strip me, I'm too lazy to look at you?"

"Damn, if I don't tear your mouth today, my surname is not Gan."

The female customer reached out to pluck the salesclerk's hair, and the salesclerk also started looking for things to fight back, and the hundreds or thousands of customers around started to boo.

Everyone didn't take Tian Hongshan standing on the counter seriously. Some people even deliberately squeezed the counter. If the counter collapsed... looting was right in front of them.

"Bang bang bang~"

Tian Hongshan stomped his feet hard on the counter, and his feet went numb after two or three times.

"Refund, I'll refund you immediately!"

Tian Hongshan took out his wallet from his pocket, took out two banknotes, and handed them to the female customer who rolled up her sleeves and bared her fangs.

The female customer was stunned for a moment, slowly reached out to pinch the banknote, and tried to take it over.

Then she immediately dropped the clothes and turned to walk toward the exit.

"Wu Kezhang Tian, that piece of clothing is twelve yuan and six cents, you gave her fifteen..."

"It's okay," Tian Hongshan wiped his sweat and said: "I'll buy this piece of clothing, don't make it difficult for you."

"No, Wu Kezhang Tian," the salesclerk pursed her lips at the outside of the counter, signaling Tian Hongshan to look outside.

Many people outside the counter were already eager to move.

Because everyone is buying three items for 80% off and five items for 70% off, there is always one of the five items that is not very needed. Since now you can return single items.

Tian Hongshan felt bitter in his heart, but had bitterness that he couldn't speak out.

(End of chapter)